1. What are cookies?

Cookies are small text files stored on your device when you visit a website. We ask for consent before setting non-essential cookies.

2. Types of cookies we use

Essential cookies (always on)

These cookies are necessary for the website to function. They enable you to log in, navigate the platform, and access secure areas. You cannot opt out of these cookies.

Session cookie — keeps you logged in during your visit
Authentication cookie — remembers your session after login
Security cookie — protects against CSRF attacks

Analytics cookies (optional)

These cookies help us understand how visitors use our website so we can improve it. We only set these cookies if you consent.

Page views — which pages are most visited
Session duration — how long visitors stay
Traffic source — how visitors found us

3. Managing your consent

When you first visit CallWrk, you will see a cookie banner asking for your consent. You can choose to accept all cookies or accept essential cookies only. You can change your preference at any time in your dashboard under GDPR & Data.

4. Third-party cookies

We do not allow third-party advertising or tracking cookies. We only use first-party cookies for essential functionality and, with your consent, analytics. If we add third-party services in the future, we will update this policy and seek your consent.

5. Browser controls

You can also control cookies through your browser settings. Most browsers allow you to block all cookies, delete existing cookies, or block cookies from specific sites. See your browser's help documentation for instructions.

6. Contact us

For any questions about our use of cookies, contact us at privacy@callwrk.uk.

Cookie Policy